Capita Symonds Website - Our CR approach
 
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Our CR approach

We are committed to developing Capita Symonds as a long term sustainable business by delivering value to all our stakeholders.

We are committed to running our business in a responsible manner to create a financially stable and sustainable organisation. By identifying our social and environmental impacts and responding to them, we can add value to the communities in which we work; reducing risks, improving relationships and maintaining our reputation with stakeholders.

As an international business we will adopt business strategies and activities that meet our and our clients’ and stakeholders’ needs today, while protecting, sustaining and enhancing the human and natural resources that will be needed in the future. Our aims are to:

  • Create a positive environmental, social and economic impact of all our activities and those of our clients and partners;
  • Promote our sustainable and responsible practice, management and development within the company;
  • Integrate our sustainable and responsible business practices into every day processes.

As a major division of Capita plc our activities fully support our parent company's approach to corporate responsibility, and we measure and monitor our performance using five shared priority impact areas:

  1. Responding to our clients to ensure that we meet their needs, deliver their services responsibly and deliver value to their customers
  2. Managing our people well by actively attracting and building a quality, diverse workforce of motivated and supported employees
  3. Creating successful and responsible relationships and partnerships within supply chains and the wider industry
  4. Running a resource-efficient business
  5. Investing in the local communities where we work.

These are underpinned by the way we grow and manage our business responsibly. By focusing on our five priority areas we aim to consistently meet the needs and deliver value to all our stakeholders.

Read our 2012 Corporate Responsibility Report online

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