Training & development

For Capita Symonds, training is an investment, not a cost.

We place training and development at the centre of your career progression. We want all our staff to be successful and to be proud of their achievements and responsibilities.

We're keen for all our people to make the most of the opportunities that come their way and that will add to their roles. We want them to feel fully equipped to meet the challenges of their job and to be aware of the skills and competencies they already possess that make them an asset to have on any team.

As a multidisciplinary company, we recognise that everyone has different training and development needs and offer a wide variety of options to all employees to enable them to develop both personally and professionally.

Professional and FE sponsorship

We can support your study at college, university, or become chartered with professional institutions. Applications are considered on merit, taking into account the appropriateness of the course, company benefit, and the personal development record of the individual.

Vocational qualifications

Where appropriate, we provide funding and support so that our staff can learn new skills that help them in their everyday roles.

Personal development

Through our parent company, The Capita Group Plc, our people also have the opportunity to develop themselves through a structured leadership and skills development programme, IMPACT. The programme begins with induction training, through skills development, to our leadership programme. There are currently 25 training programmes but these are constantly reviewed based on the feedback received.

Performance management

Capita Symonds utilises a performance management system, allowing us to work in partnership with our employees in order to develop their career and recognise their achievements. At every annual appraisal, employees are asked to identify any specific training needs, or areas they wish to develop. This will form the basis of a training and development programme, to be reviewed regularly.

Awards

We celebrate examples of our culture in action and recognise the successful people, projects and performance that embody our vision.

We regularly share case studies of 'success' stories from across our divisions, via our intranet and, every December we hold the Success Awards to reward the best examples of our culture in action over the previous year.

Our staff also play a prominent role in The Capita Group Plc's Excellence Awards, which are open to all 25,000 employees of our FTSE100 parent.