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project management: the keys to success

18 July 2011

Chris Paxford with five tips on how to manage costs during a construction project...

Tip 1 - Timing

Don’t leave it to the construction phase before you start wondering how you are going to control your costs - it’s too late by then! Instilling a ‘culture of care’ in your team right from the outset ensures that costs can be controlled from a project’s inception.

Tip 2 - People

Choose the right people. If you think back to your most successful projects, it’s not the form of contract you remember, it’s the people and the relationships. Work hard to get the right people on your project and always take time to build a team spirit and common understanding of the objectives. Run a workshop with your team and develop the relationships throughout the project to get the best out of people. When you get a problem you want people ready to help solve it, not make money out of it. It helps if you can think in terms of an ongoing relationship.

Tip 3 - Brief

Make sure your brief is absolutely clear. A good project/cost manager will work with you, challenge and help draw out the detail of your requirements. Identify the stakeholders and decision makers. As you engage your design team make sure their scope of services is clearly defined and be mindful of the interfaces with the team and, in particular, any design overlaps where one part of the project affects another. Leave nothing to chance. Continue to manage the interfaces and co-ordination through your project/cost manager.

Tip 4 - Change and Risk

Make sure you have a robust and clearly understood change control process - it’s as much about self discipline as it is about managing your team of designers and contractor! Your project or cost manager will set up and manage your change process in accordance with your corporate requirements and manage and control the process.

Also, at the earliest opportunity, discuss, identify and record the risks to your project and allocate a budget to them. Work with your team to mitigate as much as possible and make sure you do not shove your head in the sand with regards to those that are left. A workshop is a good way of dealing with risks. Also, make sure you regularly re-visit your risk schedule and review the risks, not forgetting to add new ones when they are identified (things change). Finally, remember that risks can develop outside of the immediate construction process.

Tip 5 - Contract

Buy the right thing! Make sure your tender documentation clearly reflects what you want and the contract you choose suits the circumstances of the project, your organisation, and appetite for risk. Don’t get drawn in to choosing the current fashion – ‘design and build’ might not be best for you. The market will also have a bearing on your contract choice. Changing markets and external factors can make different contract forms more or less attractive at different times in the economic cycle.

Allow time to ensure tender documents are fully co-ordinated and completed to the agreed level (it isn’t normal to be doing this at 2am the day before the tender is due out - whatever the architect tells you!). Make sure the programme is well developed, agreed, communicated and most importantly managed and understood.

Chris Paxford (chris.paxford@capita.co.uk) is Head of Projects at Capita Symonds

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