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Keswick Town Centre, Cumbria

The facts

Client:   Cumbria County Council
Location:  Keswick, Cumbria
Services:  Multidisciplinary
Sector:   Public Realm
Contract Type:  ICE
Project Value:  £2m
Start/Completion: 2000 - 2003

The project

This BALI award-winning scheme encompassed environmental enhancement of the historic core of Keswick, including Market Square, Market Place and Lake Road.

The scheme was initiated and funded via Cumbria County Council’s Local Transport Plan (LTP) following the policy objectives, in addition to safety and flow of traffic enhancement, of urban realm improvements and economic. The overall objective of removing the conflict between pedestrians and vehicles in the congested narrow streets and market area  and resulted in restriction of all non-essential through traffic from the central area, creating total pedestrian priority, with vehicle penetration being kept to a minimum.

Release of funding was staggered to a value of £500,000 and the scheme was programmed accordingly in three phases with the additional intent of minimising disruption. Public response was gauged using exhibitions, leaflets and questionnaires and the preferred option developed to detail design incorporating the community’s aspirations accordingly. Care was taken to retain the traditional visual hierarchy of footways and road surfaces characteristic of the street and market place layout, but these have been made more pedestrian-friendly, especially for disabled users.

Capita Symonds was instrumental in moving the project scope and objectives forward from initial feasibility assessments to detail design. 

The feasibility stage, which commenced in June 2006, highlighted the project context within the regional and local development frameworks, and what broad options were available. These were presented graphically with explanatory information. The client selected elements of the options and recommendations put forward by the final feasibility report for the detail design stage, which was commissioned and commenced in September 2007. 

Capita Symonds was responsible for all aspects of the project consultancy - initiating and maintaining the project momentum and enthusiasm with which it was met by both the client and public, and indeed for alerting the client to the need to temporarily halt the scheme while suitable tenants were secured for occupancy of proposed offices on the site. This responsible approach resulted in a reconsideration of the project objectives in a timely manner that averted the implementation of a ‘white elephant’, thus avoiding waste of public funds.

The project was awarded high average Key Performance Indicator scores by the client in recognition of the professional manner in which the work was carried out.

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